💯 Refund Policy

1. Satisfaction Guarantee

At GiftJafar Inc. ("Company," "we," "us," or "our"), we are committed to providing high-quality, accurate gift card verification services. We stand behind the quality of our work and offer a satisfaction guarantee for all services performed.

Our satisfaction guarantee ensures that you receive professional, accurate verification services that meet the specifications outlined in your service request. If we fail to meet these standards, you may be eligible for a refund as detailed in this policy.

2. Service Standards

Our services are provided in accordance with the following standards:

• Accuracy: Our verification results will be accurate based on the information available at the time of verification.
• Timeliness: We will deliver verification results within the timeframe specified for your selected service level.
• Professionalism: All interactions and deliverables will be conducted with professional care and attention to detail.
• Security: We will handle all information with appropriate security measures as outlined in our Privacy Policy.

3. Eligibility for Refunds

3.1 Service Quality Issues

You may be eligible for a refund if:

• We are unable to complete the verification as requested due to circumstances within our control.
• The verification results provided are demonstrably inaccurate due to an error on our part.
• We fail to deliver the verification results within the promised timeframe (excluding delays caused by incomplete information or circumstances outside our control).

3.2 Service Cancellation

Refund eligibility for service cancellations depends on when the cancellation is requested:

• Before Processing: If you cancel before we begin processing your verification request, you may receive a full refund.
• During Processing: If you cancel after we have started but not completed the verification, a partial refund may be issued, less a processing fee to cover work already performed.
• After Completion: Once verification is complete and results have been delivered, cancellation refunds are not available unless there is a service quality issue as defined above.

4. Non-Refundable Services

The following services and circumstances are generally not eligible for refunds:

• Completed verifications that meet our service standards, even if the results were not what you expected or hoped for.
• Express or priority processing fees, once the expedited service has been provided.
• Services canceled after completion and delivery of results.
• Cases where verification was impossible due to insufficient or inaccurate information provided by the client.
• Subscription fees for periods already elapsed.

5. Refund Process

5.1 Requesting a Refund

To request a refund:

1. Contact our customer support team at [email protected] or call +1 (555) 987-6543 within 7 days of service completion.
2. Provide your order number, verification details, and the specific reason for the refund request.
3. Include any supporting documentation that demonstrates why you believe a refund is warranted.

5.2 Refund Review

Upon receiving your refund request:

1. Our customer support team will acknowledge receipt of your request within 1 business day.
2. We will review your request and the associated service details within 3-5 business days.
3. If additional information is needed, we will contact you promptly.

5.3 Refund Issuance

If your refund request is approved:

• Refunds will be issued to the original payment method used for the purchase.
• Processing time for refunds depends on your payment provider and typically takes 3-10 business days to appear on your statement.
• You will receive a confirmation email when the refund has been processed.

6. Partial Refunds

In some cases, we may offer partial refunds:

• When only a portion of the services provided did not meet our standards.
• For cancellations made after processing has begun but before completion.
• When alternative solutions or compensatory services can address part of the issue.

The amount of a partial refund will be determined based on the specific circumstances, the extent of services already provided, and any costs already incurred.

7. Dispute Resolution

If you disagree with our refund decision:

1. You may request an escalation review by contacting our customer service management at [email protected].
2. Please provide your order details and a detailed explanation of why you believe the initial decision should be reconsidered.
3. Management will review your case and provide a final determination within 5 business days.

Any disputes not resolved through this process are subject to the dispute resolution procedures outlined in our Terms of Service.

8. Policy Modifications

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

9. Contact Information

If you have questions about this Refund Policy or need to request a refund, please contact us:

Thank you for choosing GiftJafar Inc. for your gift card verification needs. We are committed to your satisfaction and providing professional, reliable service.